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f.gerard10@icloud.com
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f.gerard10@icloud.com
Hello, I’m Gerard Rogers Felarca,
a dynamic and results-driven Independent Consultant based in Manila, PH. I assist clients to successfully meet their business priorities and needs.
With six years of providing administrative support, I am seeking to leverage expertise and collaborative approach to contribute to a forward-thinking company, fostering impactful results and sustainable success.
Experience
2020-2024
Independent Consultant Rango Inc. • Mesa, AZ
• Processed and verified various documentation related to mining operations, including inventory records, and production reports.
• Conduct regular audits of data entries to identify discrepancies and implement corrective actions as necessary.
• Provided support for data-related inquiries from team members and management, ensuring prompt and accurate responses.
• Played a key role in the transition to a new data management system, assisting with testing and training for staff.
2020-2024
Independent Consultant Rango Inc. • Mesa, AZ
• Processed and verified various documentation related to mining operations, including inventory records, and production reports.
• Conduct regular audits of data entries to identify discrepancies and implement corrective actions as necessary.
• Provided support for data-related inquiries from team members and management, ensuring prompt and accurate responses.
• Played a key role in the transition to a new data management system, assisting with testing and training for staff.
2020-2024
Independent Consultant Rango Inc. • Mesa, AZ
• Processed and verified various documentation related to mining operations, including inventory records, and production reports.
• Conduct regular audits of data entries to identify discrepancies and implement corrective actions as necessary.
• Provided support for data-related inquiries from team members and management, ensuring prompt and accurate responses.
• Played a key role in the transition to a new data management system, assisting with testing and training for staff.
2019-2020
Fraud Analyst ResultsCX • Manila, PH
• Analyzed transaction data to identify and investigate potential fraudulent activities, utilizing advanced fraud detection tools and analytics.
• Monitored and reviewed customer accounts for suspicious patterns, trends, and anomalies, conducting thorough investigations as needed.
• Collaborated with cross-functional teams, including customer service and IT, to resolve fraud cases and enhance security protocols.
• Successfully identified and prevented fraudulent transactions, contributing to improved financial security for the company during holiday season.
2019-2020
Fraud Analyst ResultsCX • Manila, PH
• Analyzed transaction data to identify and investigate potential fraudulent activities, utilizing advanced fraud detection tools and analytics.
• Monitored and reviewed customer accounts for suspicious patterns, trends, and anomalies, conducting thorough investigations as needed.
• Collaborated with cross-functional teams, including customer service and IT, to resolve fraud cases and enhance security protocols.
• Successfully identified and prevented fraudulent transactions, contributing to improved financial security for the company during holiday season.
2019-2020
Fraud Analyst ResultsCX • Manila, PH
• Analyzed transaction data to identify and investigate potential fraudulent activities, utilizing advanced fraud detection tools and analytics.
• Monitored and reviewed customer accounts for suspicious patterns, trends, and anomalies, conducting thorough investigations as needed.
• Collaborated with cross-functional teams, including customer service and IT, to resolve fraud cases and enhance security protocols.
• Successfully identified and prevented fraudulent transactions, contributing to improved financial security for the company during holiday season.
2014-2016
Senior Transaction Processor Xerox Business Philippines • Pasay, PH
• Ensured compliance with federal and state regulations by conducting regular audits of loan transactions and documentation.
• Collaborated with collection teams to streamline operations and improve overall efficiency in loan processing.
• Generate and analyze performance reports related to loan processing metrics, identifying trends and recommending process improvements to management.
• Played a key role in training existing team members, enhancing team productivity and knowledge retention.
2014-2016
Senior Transaction Processor Xerox Business Philippines • Pasay, PH
• Ensured compliance with federal and state regulations by conducting regular audits of loan transactions and documentation.
• Collaborated with collection teams to streamline operations and improve overall efficiency in loan processing.
• Generate and analyze performance reports related to loan processing metrics, identifying trends and recommending process improvements to management.
• Played a key role in training existing team members, enhancing team productivity and knowledge retention.
2014-2016
Senior Transaction Processor Xerox Business Philippines • Pasay, PH
• Ensured compliance with federal and state regulations by conducting regular audits of loan transactions and documentation.
• Collaborated with collection teams to streamline operations and improve overall efficiency in loan processing.
• Generate and analyze performance reports related to loan processing metrics, identifying trends and recommending process improvements to management.
• Played a key role in training existing team members, enhancing team productivity and knowledge retention.
Get in touch with me at
f.gerard10@icloud.com
Get in touch with me at
f.gerard10@icloud.com
Get in touch with me at
f.gerard10@icloud.com
Gerard F. © 2024
Gerard F. © 2024
Gerard F. © 2024