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Hello, I’m Gerard O. Felarca,
a dynamic and results-driven Independent Consultant based in Manila, PH. I assist clients to successfully meet their business priorities and needs.

With six years of providing administrative support, I am seeking to leverage expertise and collaborative approach to contribute to a forward-thinking company, fostering impactful results and sustainable success.

Experience

2020-2024

Independent Consultant Rango Inc. • Mesa, AZ

• Processed and verified various documentation related to mining operations, including inventory records, and production reports.

• Conduct regular audits of data entries to identify discrepancies and implement corrective actions as necessary.

• Provided support for data-related inquiries from team members and management, ensuring prompt and accurate responses.

• Played a key role in the transition to a new data management system, assisting with testing and training for staff.

2019-2020

Fraud Analyst ResultsCX • Manila, PH

• Analyzed transaction data to identify and investigate potential fraudulent activities, utilizing advanced fraud detection tools and analytics.

• Monitored and reviewed customer accounts for suspicious patterns, trends, and anomalies, conducting thorough investigations as needed.

• Collaborated with cross-functional teams, including customer service and IT, to resolve fraud cases and enhance security protocols.

• Successfully identified and prevented fraudulent transactions, contributing to improved financial security for the company during holiday season.

2014-2016

Senior Transaction Processor Xerox Business Philippines • Pasay, PH

• Ensured compliance with federal and state regulations by conducting regular audits of loan transactions and documentation.

• Collaborated with collection teams to streamline operations and improve overall efficiency in loan processing.

• Generate and analyze performance reports related to loan processing metrics, identifying trends and recommending process improvements to management.
• Played a key role in training existing team members, enhancing team productivity and knowledge retention.

Theme by Krzysztof

Hello, I’m Gerard O. Felarca, a dynamic and results-driven Independent Consultant based in Manila, PH. I assist clients to successfully meet their business priorities and needs.

Experience

f.gerard10@icloud.com

Hello, I’m Gerard O. Felarca,
a dynamic and results-driven Independent Consultant based in Manila, PH. I assist clients to successfully meet their business priorities and needs.